At City Light Infotech, we value your satisfaction. We offer a full refund within 30 days of purchasing any of our hosting services. If we cannot fulfill your requirements or you are not satisfied with the service, we will process your refund request promptly.
Refund requests must be submitted within 30 days of the initial service activation.
A formal written request via our office or a verified email is necessary for processing.
The money-back guarantee can be availed only once per customer for specific hosting types.
Please note that Domain Name Registration fees are non-refundable under any circumstances as these are immediately registered with global registries. This policy applies to all Shared, Email, Windows, Linux, and Unlimited Hosting plans.
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