Privacy Policy

Data Privacy & Trust

Privacy Policy

In this privacy policy you will find how Milkywab (hence by referred to as "we" or "us" ) uses and protects any information that you provide to Milkywab when you use our Services. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Without any prior information we may update this page. You should check this page regularly to make sure that you are updated with any changes.

1. What we collect

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, postal or other physical address, other contact information, title, occupation, industry, personal interests, and other information when needed to provide a service or product or carry out a transaction you have requested.

2. Internal record keeping

We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

3. Confidentiality

Milkywab does not transfer or share your information except as provided below: We may also send your personal information to other companies or people if:

  • We have users' consent to share the information.
  • We may share user's personally identifiable information with our resellers and partners, so that such resellers and partners may use such information to market Milkywab products and services.
  • We may engage certain trusted third parties to perform functions and provide services to us, including without limitation, hosting and management services, customer relationship services, database storage and management services, fulfilling orders, sending email, processing credit card payments or other functions necessary to our business.
  • We may also reveal a user's identity or relevant information if Milkywab knows or believes that user is harming or interfering with other our users, anyone else, or violating the Agreement.

4. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

5. How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

6. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

Your Privacy Rights

Your Rights Over Your Personal Data

In alignment with Indian Information Technology regulations (IT Act 2000 / SPDI Rules) and global data protection standards (GDPR), every MilkyWab user possesses the following rights:

Right to Access

You have the right to request a full copy of the personal identification details, invoices, and service records we store on your profile.

Right to Rectification

You can modify and update inaccurate or incomplete contact information anytime directly inside your Client Area profile.

Right to Erasure

You may request the permanent deletion of your customer profile upon complete termination of all active hosting and domain services.

Data Portability

Generate downloadable cPanel/WHM full account backups containing your website files, MySQL databases, and email accounts on demand.

Opt-Out Preferences

Easily unsubscribe from marketing emails, newsletters, or promotional announcements via one-click unsubscribe links in our emails.

WHOIS Privacy Protection

Mask your personal contact phone, postal address, and email from public ICANN WHOIS lookup directories with ID Protection addons.

Data Lifecycle

Data Retention & Automatic Purge Schedules

We strictly retain data only for as long as necessary to fulfill service agreements, provide customer support, and meet legal taxation requirements:

Data Category Retention Period Storage Purpose Purge & Deletion Process
Active Website Files & Databases Duration of active hosting subscription Live server hosting & runtime processing Deleted automatically within 15 to 30 days post-cancellation.
Automated Off-site Backups Rolling 7 to 30 days cycle Disaster recovery & snapshot restores Overwritten periodically on encrypted secondary storage vaults.
Server Access & Web Traffic Logs 90 Days Security telemetry, DDoS defense, firewall analysis Automated log rotation and permanent deletion.
Financial & GST Invoicing Records Up to 7 Years (Statutory Requirement) Indian Taxation & Corporate Compliance Stored in encrypted archive; inaccessible to non-auditing staff.
Frequently Asked

Frequently Asked Questions (Privacy & Data Security)

MilkyWab collects essential account information such as your full name, email address, phone number, billing address, company name, GSTIN (if applicable), domain registration contact details, and server telemetry required to securely provision web hosting services.

Questions Regarding Your Data Privacy?

Our dedicated Data Protection Officer (DPO) and privacy compliance desk are available to address any data handling inquiries, privacy concerns, or data erasure requests.